Full Terms and Conditions

  1. By entering this prize draw, entrants agree to be bound by these Terms and Conditions governing this promotion and by any other requirements set out in related promotional materials.
  2. Entry is open to UK residents only aged 18 and over with the exception of employees of the Promoter or anyone else associated with the administration of this promotion.
  3. The promotion will begin at 9am on 1st November 2018 and close at 5pm on 31st January 2019 (“Promotion Period”).
  4. Only one entry per person online or one entry on each visit to any Thorntons store in the UK, during the Promotion Period.
  5. No entries from agents, third parties or organised groups will be accepted. No bulk entries.
  6. To enter:

(i) Online: go to www.Thorntons.co.uk/continental/winter-markets and complete the competition entry form; or

(ii) In-store: fill in the competition entry form, available in store while stocks last, and post in the competition box

during the Promotion Period.

  1. No purchase necessary.
  2. Internet access is required to enter online.
  3. Main Prize: There is one main prize available to be won consisting of a 2 day city break for the winner and a guest to a European city, of the winner’s choice. The 2 day city break includes:

(i) 2 night’s accommodation for the winner and their guest, staying in a standard double room (subject to availability);

(ii) Breakfast for the winner and their guest on each morning during their stay at the hotel;

(iii) Return flights from any UK airport to their chosen city (upto the value of £500); and

(iv) £500 spending money.

  1. Runners Up Prizes: There are 10 runner’s up prizes available to be won consisting of a Continental Winter Markets 273g box.
  2. Main Prize Conditions:

a. The prize must be taken between 1st March 2019 and 31st December 2019.

b. All elements of the prize package must be taken as part of the same trip;

c. The winner must be over 18;

d. The winner and their guest will need to ensure they have a valid passport and any travel visas required for travel to their chosen city;

e. If a booking is cancelled by the winner, no alternative dates will be issued and for the avoidance of doubt, no compensation and/or refund will be provided; and

f. The Prize does not include additional activities or additional nights and services, or any other costs of a personal nature that are not explicitly set out in these terms and conditions or confirmed when the winner is notified and neither the Promoter nor any provider of any part of the prize will be responsible for any such costs.

  1. The winners will be selected at random from all valid entries received, during the Promotion Period, during the week commencing 4th February 2019 under independent supervision and will be notified by email, to the email address provided on the entry form, by 8th February 2019. The winner will then have 14 days to respond to confirm acceptance of the prize and their delivery address, if a winner does not respond to the Promoter within this time, they will forfeit their prize and the Promoter shall select another winner at random from all remaining valid entries.
  2. Proof of identity may be required before the prize is awarded to the winner.
  3. The Promoter’s agency will contact the winner of the Main Prize to arrange all elements of travel for the prize.
  4. The Runners Up Prizes will be delivered by to the winners within 28 days of claiming their prize.
  5. The Promoter’s decision is final and binding in all matters and no correspondence will be entered into.
  6. The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
  7. All winners must, at the Promoter’s request, participate in a reasonable promotional activity (such as publicity and photography) surrounding the winning of the prize, free of charge, and they consent to the Promoter using their name and images in promotional material.
  8. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize (including to any guests), except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  9. The prizes are not transferable or exchangeable and cannot be redeemed for cash or any other form of compensation, this also includes the selling of prizes to third parties. In the event for any reason the prize winners do not take an element of the prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the winners and neither cash nor any other form of compensation will be supplied in lieu of that element of the prize. If for any reason a prize is not available, the Promoter reserves the right to substitute another prize for it, in its sole discretion, of equal or higher value.
  10. If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries.
  11. The Promoter accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the promotion or accepting the prize. The Promoter further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with this promotion.
  12. The Promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this promotion with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of the Promoter in all matters under its control is final and binding and no correspondence will be entered into.
  13. If a winning entry from a draw is deemed not to comply with these conditions of entry, the entry will be discarded and a new winner of the prize will be randomly selected.
  14. The Promoter reserves the right to publish the names and counties of residence of the winner(s).
  15. The names of the winners may be obtained by writing to Thorntons Contact Center, Thorntons Park, Alfreton, Derbyshire DE55 4XJ up to one month after the Closing Date.
  16. These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.
  17. If you would like a written copy of these full Terms and Conditions, please write to: Thorntons Contact Center, Thorntons Park, Alfreton, Derbyshire DE55 4XJ.
  18. By entering this Promotion you give the Promoter and its agencies your consent to process your personal data for the purpose of conducting this promotion only. The Promoter may disclose winners’ personal information to its contractors and agents to assist in conducting this promotion, fulfilling the prize or communicating with entrants. Any personal data the Promoter or its agencies obtains in relation to the entrants of the Promotion, shall only be kept for a period of three months following the end of the Promotion, following this time it shall be deleted or destroyed. Any personal data relating to the winner shall only be kept for a period of 18 months following the end of the Promotion for fulfilment of the prize, after which time it shall be deleted or destroyed.
  19. The Promoter is bound by the Data Protection Acts (1984 and 1998) and the General Data Protection Regulation 2018. Entrants can request access to the personal information the Promoter holds about them by contacting Thorntons Contact Center, Thorntons Park, Alfreton, Derbyshire DE55 4XJ. For further information about the Promoter’s privacy policy please visit www.thorntons.co.uk.
  20. Data Controller: Thorntons Limited, 889 Greenford Road, Greenford, Middlesex UB6 0HE.
  21. Promoter: Thorntons Limited, 889 Greenford Road, Greenford, Middlesex UB6 0HE.