Full Terms and Conditions

  1. By entering this prize draw, entrants agree to be bound by these Terms and Conditions governing this promotion and by any other requirements set out in related promotional materials.
  2. The prize draw is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 or over excluding employees, and their immediate families, of Ferrero UK, or anyone else associated with the administration of this promotion.
  3. The promotion will begin at 00:01 on 2nd November 2019 and will end at 23:59 on 9th November 2019 (“Promotion Period”).
  4. To enter: go to www.thorntons.co.uk/continental/journeys and complete the entry form, which will comprise of:
    • your name and email address;
    • first name and email address of the person you would like to be reunited with (this person shall be referred to as the “Nominated Person”);
    • your relationship with your Nominated Person;
    • the country they live in;
    • their email address (so we can contact them if you win); and
    • why you want to be reunited with the Nominated Person (in no more than 500 words).
  5. Entrants shall ensure that they have obtained consent from the Nominated Person to share their details with the Promoter and their agencies for this promotion and that the Nominated Person is willing to partake in the promotion and travel to the UK for a reunion.
  6. The Nominated Person must be over 18 years old, must hold a valid passport, visa and insurance and they must be legally permitted to travel into the UK.
  7. If any Nominated Person refuses to take part in the promotion or is unable to travel on 29th November 2019, they will forfeit their prize and the Promoter reserves the right to select another winner.
  8. Entries are restricted to one entry per person. No entries from agents, third parties or organised groups will be accepted. No bulk entries.
  9. Internet access required to enter.
  10. Prize: There are three prizes available to be won, each consisting of a reunion in London on 29th November 2019.
  11. Prize Conditions:
    • The reunion includes return economy travel to the UK for the Nominated person and return travel to London for the winner and upto 2 family members, upto the total value of £2,000.
    • Travel will be selected by the prize provider and not all routings will be available;
    • The winner and their Nominated Person must be available to travel to London on 29th November 2019 for the Reunion.
    • The Nominated Person must have a full passport valid for at least 6 months at time of travel;
    • Any necessary visas are the responsibility of the Nominated Person;
    • Once booked, the prize cannot be altered or amended;
    • The prize excludes accommodation, meals and drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize; and
    • The Promoter and their agencies will film and photograph the reunion between the winners and their Nominated Person and such footage and photographs shall be used by the Promoter for marketing and advertising purposes. The Nominated Person may also be asked to film their journey to the UK using their personal devices, so that this can also be used as part of their marketing materials.
    • The winners and their Nominated Person will have to participate in and be available for publicity pictures and videos on the 29th November for up to seven hours. The pictures and videos will be used by the Promoter for editorial purposes and on the Promoter and SSAFA’s social media channels. No payment will be given for the photography and filming and winners approval will not be sought before publishing/sharing such materials.
    • The winners and their Nominated Person must agree to participate in media interviews. Interviews will be no longer than three hours.
  12. The winners will be selected from all valid entries received by a judging panel made up of representatives of the Promoter, their agency and SSAFA, on 12th November 2019. The winners will be selected based on their submission for why they would like to be reunited with their Nominated Person. The winners will be contacted by the Promoter by email (as provided by the winner) by 13th November 2019 and will then have 48 hours to respond to confirm acceptance of the prize, if a winner does not respond to the Promoter within this time, they will forfeit their prize and the Promoter shall select another winner from all remaining valid entries.
  13. Proof of identity may be required before the prize is awarded.
  14. The winner and their Nominated Person will be contacted by the Promoter’s agency, Tin Man Communications, to confirm all elements of the prize.
  15. The Promoter’s decision is final and binding in all matters and no correspondence will be entered into.
  16. The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
  17. The winner must, at the Promoter’s request, participate in reasonable promotional activity (such as publicity and photography) surrounding the winning of the prize, free of charge, and they consent to the Promoter using their name and images in promotional material.
  18. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize (including to any guests), except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  19. The prizes are not transferable or exchangeable and cannot be redeemed for cash or any other form of compensation, this also includes the selling of prizes to third parties. In the event for any reason the prize winners do not take an element of the prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the winners and neither cash nor any other form of compensation will be supplied in lieu of that element of the prize. If for any reason a prize is not available, the Promoter reserves the right to substitute another prize for it, in its sole discretion, of equal or higher value.
  20. If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries.
  21. The Promoter accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the promotion or accepting the prize. The Promoter further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with this promotion.
  22. The Promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this promotion with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of the Promoter in all matters under its control is final and binding and no correspondence will be entered into.
  23. If a winning entry from a draw is deemed not to comply with these conditions of entry, the entry will be discarded and a new winner of the prize will be randomly selected.
  24. The Promoter reserves the right to publish the names and counties of residence of the winner(s).
  25. Winners’ names and counties may be obtained by contacting the Thorntons Contact Centre at Thorntons Park, Somercotes, Derby DE55 4XJ, provided that the winners have given their consent for such information to be disclosed.
  26. These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.
  27. By entering this Promotion you give the Promoter and its agencies your consent to process your personal data for the purpose of conducting this promotion only. The Promoter may disclose winners’ personal information to its contractors and agents to assist in conducting this promotion, fulfilling the prize or communicating with entrants. Any personal data the Promoter or its agencies obtains, shall only be kept during the Promotion Period and for a period of six months following the end of the Promotion, following this time it shall be deleted or destroyed.
  28. The Promoter is bound by the Data Protection Acts (1984 and 1998) and the General Data Protection Regulation 2018. Entrants can request access to the personal information the Promoter holds about them by contacting Thorntons Contact Centre at Thorntons Park, Somercotes, Derby DE55 4XJ. For further information about the Promoter’s privacy policy please visit www.thorntons.co.uk.
  29. Data Controller: Thorntons Limited, 889 Greenford Road, Greenford, Middlesex UB6 0HE.
  30. Promoter: Thorntons Limited, 889 Greenford Road, Greenford, Middlesex UB6 0HE.