Full Terms and Conditions

  1. By entering this prize draw, entrants agree to be bound by these Terms and Conditions governing this promotion and by any other requirements set out in related promotional materials.
  2. Entry is open to UK and Republic of Ireland residents only aged 18 and over with the exception of employees of the Promoter or anyone else associated with the administration of this promotion.
  3. The promotion will begin at 00:01 on 6th February 2020 and close at 15:00 on 14th February 2020 (“Promotion Period”).
  4. Only one entry per person.
  5. No entries from agents, third parties or organised groups will be accepted. No bulk entries.
  6. To enter: Go to www.thorntons.co.uk/nottinghamwin, thorntons.co.uk/liverpoolwin or thorntons.co.uk/birminghamwin and complete the entry form during the Promotion Period.
  7. No purchase necessary.
  8. Internet access is required to enter.
  9. Main Prize: There is 1 grand prize available to be won, consisting of an overnight stay in a luxury hotel for two. The luxury overnight stay includes:
    1. One night’s accommodation in a luxury hotel for two people in a standard room. There are 5 venues to choose from, subject to availability: Coworth Park, Stapleford Park Country House Hotel & Sporting Estate, Champney Springs or Careys Manor.
    2. Return travel via train or taxi up to a maximum of £200
    3. Dinner on the night of your stay in the hotel restaurant, worth £50 per person.
  10. Prize Conditions:
    1. The Prize does not include additional activities or services, or any other costs of a personal nature that are not explicitly set out in these terms and conditions or confirmed when the winner is notified and neither the Promoter nor any provider of any part of the prize will be responsible for any such costs.
    2. The hotels are subject to availability and may not be available on your requested dates. If this should occur, the promoter’s agency will work with you to find an alternative date.
    3. The luxury overnight hotel stay must be taken by 14.08.2020
  11. Runner’s Up Prizes: These prizes are for specific Thorntons stores and will need to be redeemed in the following stores.
    Thorntons Liverpool Store – There are 110 prizes to be won consisting of the following:
    1. 40 x Thorntons Chocolate models (up to 240g);
    2. 15 x Thorntons Classic Collection MDW (449g);
    3. 30 x Thorntons Craftery 9 piece Box; and
    4. 10 x Chocolate Block Gift Set (4 blocks).
    5. 10 x Brownie Sharer for two people in Thorntons Café Liverpool (to be taken by 14.08.2020)
    6. 15 x Afternoon Tea for two people in the Thorntons Café Liverpool (to be taken by 14.08.2020)
    Thorntons Birmingham and Nottingham Stores – There are 100 prizes to be won consisting of the following:
    1. 40 x Thorntons Chocolate models (up to 240g);
    2. 15 x Thorntons Classic Collection MDW (449g);
    3. 30 x Thorntons Craftery 9 piece Box; and
    4. 15 x Chocolate Block Gift Set (4 blocks).
  12. The winners will be selected at random from all valid entries received after the end of the Promotion Period, under independent supervision. The winners will be notified by email or telephone to the email address/telephone number provided on the entry form on 14th February 2020. The winner will then have five days to respond to confirm acceptance of the prize, if a winner does not respond to the Promoter within this time, they will forfeit their prize and the Promoter shall select another winner at random from all remaining valid entries.
  13. Once a winner has confirmed acceptance of their prize, they will be contacted by the promoter’s agency with instructions of how to redeem their prize in store (if a Runner’s Up Prize) or to book their overnight stay (if the Main Prize).
  14. Proof of identity may be required before the prize is awarded to the winner.
  15. The Promoter’s decision is final and binding in all matters and no correspondence will be entered into.
  16. The Promoter accepts no responsibility for late, incomplete, incorrectly submitted, corrupted or misdirected entries, claims or correspondence whether due to error, omission, alteration, tampering, deletion, theft, destruction, transmission interruption, communications failure or otherwise.
  17. All winners must, at the Promoter’s request, participate in reasonable promotional activity (such as publicity and photography) surrounding the winning of the prize, free of charge, and they consent to the Promoter using their name and images in promotional material.
  18. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize (including to any guests), except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  19. The prizes are not transferable or exchangeable and cannot be redeemed for cash or any other form of compensation, this also includes the selling of prizes to third parties. In the event for any reason the prize winners do not take an element of the prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the winners and neither cash nor any other form of compensation will be supplied in lieu of that element of the prize. If for any reason a prize is not available, the Promoter reserves the right to substitute another prize for it, in its sole discretion, of equal or higher value.
  20. If for any reason any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the promotion, or invalidate any affected entries.
  21. The Promoter accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the promotion or accepting the prize. The Promoter further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with this promotion.
  22. The Promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this promotion with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of the Promoter in all matters under its control is final and binding and no correspondence will be entered into.
  23. If a winning entry from a draw is deemed not to comply with these conditions of entry, the entry will be discarded and a new winner of the prize will be randomly selected.
  24. The Promoter reserves the right to publish the names and counties of residence of the winner(s).
  25. The surname name and county of the winner may be obtained by writing to Thorntons Contact Center, Thorntons Park, Alfreton, Derbyshire DE55 4XJ up to one month after the Closing Date, provided the winner has given their consent for their details to be shared.
  26. These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the English Courts.
  27. If you would like a written copy of these full Terms and Conditions, please write to: Thorntons Contact Center, Thorntons Park, Alfreton, Derbyshire DE55 4XJ
  28. By entering this Promotion you give the Promoter and its agencies your consent to process your personal data for the purpose of conducting this promotion only. The Promoter may disclose winners’ personal information to its contractors and agents to assist in conducting this promotion, fulfilling the prize or communicating with entrants. Any personal data the Promoter or its agencies obtains in relation to the entrants of the Promotion, shall only be kept for a period of three months following the end of the Promotion, following this time it shall be deleted or destroyed. Any personal data relating to the winner shall only be kept for a period of 18 months following the end of the Promotion for fulfilment of the prize, after which time it shall be deleted or destroyed
  29. The Promoter is bound by the Data Protection Acts (1984 and 1998) and the General Data Protection Regulation 2018. Entrants can request access to the personal information the Promoter holds about them by contacting Thorntons Contact Center, Thorntons Park, Alfreton, Derbyshire DE55 4XJ. For further information about the Promoter’s privacy policy please visit www.thorntons.co.uk.
  30. Data Controller: Thorntons Limited, 889 Greenford Road, Greenford, Middlesex UB6 0HE.
  31. Promoter: Thorntons Limited, 889 Greenford Road, Greenford, Middlesex UB6 0HE.