Contact us

If you have questions about your order or the products we make here at the chocolate factory,  please have a look at our delivery information page and the about us pages.

If you cannot find the answer to your question, please complete our contact form below and our friendly chocolate advisors will contact you as soon as possible.

Alternatively you can call our chocolate advisors directly on 0845 121 1911
Monday - Friday, exc. Bank Holidays - 8.30am - 6.00pm, Saturday - 8.30am - 2.30pm.
(Local rate number for BT users only. As mobile and other network call charges may vary, please refer to your service provider for more details.)

Thorntons PLC
Registered Office: Thornton Park, Somercotes, Alfreton, Derbyshire DE55 4XJ
Registered in England nbr 0174706

Contact Form

To allow us to respond to you as quickly as possible, please make sure you include your telephone number and the corresponding order number.

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