"A franchise operation is a contractual
relationship between the franchisor and franchisee in which the
franchisor offers or is obliged to maintain a continuing interest
in the business of the franchisee in such areas as know-how and
training; wherin the franchisee operates under a common trade name,
format and / or procedure owned or controlled by the franchisor and
in which the franchisee has or will make a substantial capital
investment in his / her business from his / her own
resources."
‘The Guide to Franchising’ 7th Edition 2005
Thorntons is a full member of The British Franchise
Association.