Leading ladies fashion brand needed staff
gifts and team incentives
Situation: one of the most
individual and recognisable ladies fashion brands on the British
high street were buying staff gifts and team incentives on
Thorntons website.
We suggested: that they could
purchase their goods much more effectively via the dedicated
corporate team. This would not only mean that they became eligible
for corporate discounts, but also that they would be assigned to a
corporate sales executive who would manage their account ensuring
prompt and accurate service at all times
Outcome: the client was
extremely pleased with the ease of their order and felt they
received the prices and attention that corporate customers deserve.
The company are so impressed with the ease and efficiency of the
Thorntons order process that they now reward, incentivise and thank
all their staff solely with Thorntons gifts.
Quote: "Thank you so much for
all your efforts, I am thoroughly impressed with the service I have
received from Thorntons and will be using you for all our gifts as
opposed to other suppliers, again many thanks."
Want to know more? Call our advisors
on
44 (0)845 124 0012 or email us on
businessgifts@thorntons.co.uk to find out how easy - and
surprisingly cost-effective - it is to give your customers or
employees that extra touch.