What is Thorntons policy on the use of Genetically
Modified ingredients?
Thorntons do not use GM ingredients or derivatives of GM
ingredients.
What are polyols?
Polyols (also known as sugar alcohols) are carbohydrates, but not
sugars. They are added to our diabetic products in place of sugars.
Unlike sugars, polyols are absorbed slowly & incompletely from
the small intestine into the blood & therefore cause smaller
increases in blood glucose & insulin levels. They are also
lower in calories than sugars.
Excessive consumption of polyols MAY cause laxative effects however
such symptoms will depend on an individual's sensitivity .Examples
include maltitol & isomalt - they will be included on the
ingredients list as "sweeteners".
Confectionery containing polyols as sugar replacers can be useful
for diabetics for the above reasons, however whether they are
suitable for an individual diabetic will be a matter for the
individual & his/her health professional.
Is Thorntons ice cream heat treated
(pasteurised)?
To ensure that all harmful bacteria are destroyed, ice cream has to
be heat-treated by law. The egg is also pasteurised before being
added to the ice cream mix.
Do you sell any products which are free from all
additives/E numbers?
No. Not all additives/E numbers cause adverse reactions and we
could not survive without some of them. Vitamin C has an E number,
as does pectin and sodium bicarbonate.
This product doesn't contain nuts, but the packaging says
it may contain nut traces.
Products containing nuts are produced on the same production line
as those without nuts. A clean down procedure is followed between
products, however there is still a chance that traces may
remain.
Is Thorntons chocolate organic?
No, with the exception of the recently launched Organics Box
Do Thorntons chocolates contain caffeine?
Yes. Caffeine is naturally present in the cocoa beans used to
produce chocolate. It is at its highest levels in dark & milk
chocolate. Generally white chocolate contains the lowest
amount.
Why can't Thorntons Dark Chocolate be guaranteed milk
free/lactose free?
During production both milk & dark chocolate are used on the
same machinery. A clean down procedure is followed between
products, however there is a chance that cross contamination of
milk to dark chocolate may occur.
Are any Thorntons products Muslim Halal
approved?
No. However, as Muslims often request products that are both
vegetarian-friendly & alcohol-free, the appropriate separate
list from the Product Information pack MAY be of use.
What are trans fatty acids?
They are found in hydrogenated fat and naturally in milk fat.
Research has associated a high intake of trans fatty acids with an
increased risk of heart disease. We do not use hydrogenated
vegetable fats in our products.
Do we have agents overseas?
The Mail Order service can arrange for product to be delivered
almost anywhere in the world. Please look at our delivery
instructions.
Do we offer factory visits?
Due to health and safety hygiene regulations we regret that we
cannot open the factory to visitors.
Can we supply items not included in the Mail Order range
in bulk?
Our Corporate team can arrange for bulk deliveries.
Bouquets
We want you to enjoy your flowers for as long as possible and as
such we recommend that you observe the care instructions enclosed
with your bouquet.
To enhance the life of your bouquet we advise the
following....
Trim the ends by cutting approximately 3cm from the stems.
Do not cut through the joints.
Use clean vases or containers.
Do not use metal containers as they can neutralise the effects
of the flower food included with your bouquet.
Place your bouquet in a cool position away from direct sunlight
and heat.
Remove any foliage that falls beneath the water line level as
this will decompose and contaminate the water.
Add fresh water daily.
Special Note: Please be aware that Lily pollen can stain. In
case of contact, please leave to dry then brush off. Do not use
water. For freshness, some flowers are sent to you in bud, ready to
open.
